Setting Deadlines and Due Dates for Invoices and Reminders

Due Date

The due date indicates the latest date by which a customer must pay an invoice or reminder. This date can be displayed or printed directly on the respective document. Payments received on or before the due date are considered on time.

Deadline

The deadline defines the period that should elapse after the due date before the next reminder level is triggered.

Please Note

A new reminder level can be triggered at the earliest one day after the expiration of the due date plus the deadline. This means: Up to and including the last day of the deadline, the customer still has the opportunity to make the payment without further reminder.

You can set deadlines and due dates on the Settings page under Open Items.

Calculation Examples

System Setting
Due Date: 12
Deadline: 0
Due Date: 10
Deadline: 10
Due Date: 8
Deadline: 6
Due Date: 4
Reminder LevelInvoiceReminder 1Reminder 2Reminder 3
Processing Date04/04Possible from 04/17Possible from 05/08Possible from 05/23
Printed Due Date04/1604/2705/1605/27
Deadline Expired04/1705/0805/2305/28

 

 

 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.