What's New?

On this page, we regularly publish information about new features available in our software. Please subscribe to notifications about updates on this page by clicking on Follow in the top left-hand corner.

Email log

For customers who have already migrated to our new platform, the email log contains additional information about the sending of messages.

In addition to the send date, the delivery date and the delivery status are now also displayed.

The delivery status is based on the responses from the receiving email server and provides information on what happened to the email after it was sent. Depending on the email provider, different information may be available, for example:

• Delivered: The email was successfully accepted by the receiving mail server.
• Delayed: Delivery could not take place immediately. The system will automatically retry delivery at a later time.
• Inbox full: The recipient’s inbox cannot accept any further messages.
• Undeliverable: The email could not be delivered, for example because the recipient’s address does not exist or the receiving server rejected the message.
• Suspected spam: The message has been classified as spam or treated as spam in accordance with spam policies.

Please note that this information is based solely on the feedback from the receiving mail server. Not every email provider makes all status information available. Therefore, the scope and level of detail of the information displayed may vary depending on the recipient.

Migration to our new hosting platform

We are currently migrating all customers to our new hosting platform in stages. This change will improve the security and reliability of our service.

All functions and the familiar user interface will remain unchanged. You can continue to use our solution as before and do not need to take any action yourself.

We will inform you as soon as the migration for your organisation is complete. We expect the final migrations to be completed by the end of September.

Our previous hosting provider was no longer able to adequately meet our security and reliability requirements. With the new platform, we are creating a more stable and secure technical foundation.

AI support in the menu bar

AI support is now available in the menu bar. This can help you find the relevant information or sections within the software more quickly.

You can use the AI support in the main menu for the following tasks:

* Request help
The AI searches for the relevant help article from our Support Centre and displays it directly.

* Request navigation
The AI opens the relevant page or function within the software.

Important: Do not enter any data subject to data protection regulations, confidential or sensitive data into the AI fields.

AI support for tables

AI support is now available in the header area of tables. This makes it easier to customise and structure table content.

The AI support for tables can, amongst other things:

* Sort table contents

* Filter table contents

* Group table contents

* Show or hide columns

* Move columns

This allows tables to be adapted more quickly to your current workflow or analysis.

Important: Do not enter any data subject to data protection regulations, confidential or sensitive data into the AI fields.

Correspondence language

You can now set the correspondence language for an address. This determines the language used in emails and reports. Please contact our support team to set this up.

Last Day of Course Tile

This new tile shows which participants are on their last day of which course today.

Deactivate addresses

Addresses can now be deactivated and thus excluded from display without deleting them.

Timeline

For data that changes frequently, such as addresses or courses, you can view the history showing the changes made. To do this, select the row you wish to check and then click on Timeline.

New language support

The software is now also available in Italian and Spanish.

Birthday email

You can now send daily emails to customers whose birthday falls on that day. To do this, you need to create an email type and activate the daily process. Please contact our support team for assistance with setting this up.

Mobile view

The room plan and attendance tracking are now available in the version optimised for mobile devices.

Settings

Under Settings -> Registrations -> Grouping, you can specify whether registrations are grouped by PairID or not.

Under Settings -> Registrations -> Status When Continuing, you can specify whether the original registration status is retained for a registration, or whether the new default registration status is set.

Workload

In the tables Addresses and Registrations, the work or participation workload can be recorded as a percentage.